Support
We actually read these.
Email: support@arcaneledger.app
Community: discord.gg/sGwHY4HerY,
the fastest place for questions, bug reports, and deck talk.
Scanning tips
- Good light beats everything. Avoid hard glare on foils.
- Tap-to-scan reads the card name instantly. AUTO mode is for stacks: drop a card, let it settle, drop the next.
- If a duplicate didn't count in AUTO, nudge the card. The scanner re-reads on movement.
- Hear a fail sound in AUTO? It wasn't sure about that card and won't guess — tap that one to scan it.
- Card won't read at all — showcase frame, worn card? Tap Identify by photo when it appears and the app identifies it from the image (daily limit applies).
- Wrong printing matched? Open the card → Printings tab and pick yours.
Account & backup
- Create an account in Settings → Account & Backup to protect your collection.
- New phone? Sign in and your collection restores automatically.
- Forgot your password? Use "Forgot password" on the sign-in screen. The email link opens the app to set a new one.
- Want a backup file? Open your collection → the ⋯ menu → Export CSV to save a spreadsheet of every card.
- Moving from another app? Open your collection → the ⋯ menu → Import Cards, then paste your list or a CSV, or pick a CSV file, to bring your collection in.
Subscriptions
- Mythic is billed through Google Play on Android and the App Store on iPhone.
- To manage or cancel on Android, open Play Store → Profile → Payments & subscriptions. On iPhone, open Settings → your name → Subscriptions.
- Mythic members: Settings → Manage Subscription in the app opens that page directly.
- Reinstalled and Mythic looks locked? Tap RESTORE on the upgrade screen.
- Unsubscribing never deletes your collection.
Found a bug?
Tell us what you did, what you expected, and what happened instead. A screenshot helps a ton. Drop it in the Discord or email us.