Support
We actually read these.
Email: support@arcaneledger.app
Community: discord.gg/sGwHY4HerY —
the fastest place for questions, bug reports, and deck talk.
Quick answers
Scanning tips
- Good light beats everything. Avoid hard glare on foils.
- Tap-to-scan reads the card name instantly; AUTO mode is for stacks — drop a card, let it settle, drop the next.
- If a duplicate didn't count in AUTO, nudge the card — the scanner re-reads on movement.
- Wrong printing matched? Open the card → Printings tab and pick yours.
Account & backup
- Create an account in Settings → Account & Backup to protect your collection.
- New phone? Sign in and your collection restores automatically.
- Forgot your password? Use "Forgot password" on the sign-in screen — the email link opens the app to set a new one.
Subscriptions
- Mythic is billed by your app store — Google Play on Android, the App Store on iPhone.
- Manage or cancel — Android: Play Store → Profile → Payments & subscriptions. iPhone: Settings → your name → Subscriptions.
- Reinstalled and Mythic looks locked? Tap RESTORE on the upgrade screen.
- Unsubscribing never deletes your collection.
Found a bug?
Tell us what you did, what you expected, and what happened instead — a screenshot helps a ton. Drop it in the Discord or email us.